Show Email Recipients on Alerts Generated From Email
released
C
Chad Morris
When an alert is generated based on the content of an email, it would be helpful to see who the email was sent to. For example, was the email that generated the alert the result of the student reporting the concerning behavior to a parent, teacher, or staff member, or was the email an interaction between students?
This would be helpful to see in the information resulting from Human Review escalations and/or the UI.
J
Jennifer Duer
updated the status to
released
We now offer mail forwarding as an alternative to the Gmail/Outlook integration. With this option, you can see the sender, recipient, subject, and full email details as well as the mime file.
For more info, see https://help.lightspeedsystems.com/s/article/article/kb-4156948482-lightspeed-alert---configuring-gmail-mail-forwarding