Issue
Telemetry provides valuable endpoint information, but administrators still need to transform that information into an operational understanding of deployment health.
WCPSS already has separate needs around identifying agents that stop reporting and around filtering/exporting Telemetry at organizational scale.
A dedicated Agent Version Compliance dashboard would provide an immediate answer to a different operational question:
How healthy is the current Lightspeed agent deployment across the organization?
Requested Enhancement
Add a dashboard that summarizes agent deployment and version compliance across managed endpoints.
The dashboard should provide an immediate overview of:
current agent version;
previous version;
outdated versions;
unsupported versions;
stale agents;
devices that have never successfully reported;
recent check-in status;
version distribution by platform.
Example Dashboard
Windows Agent Compliance
Current Version: 3.4.3
Current: 91.4%
Previous Version: 6.8%
Older Versions: 1.1%
Stale / No Recent Check-In: 0.7%
ChromeOS
Current: 96.2%
Previous: 2.7%
Stale: 1.1%
These values should be selectable so administrators can drill into the underlying devices.
Organizational Filtering
The dashboard should allow administrators to scope results by:
school/location;
operating system;
organizational group;
agent version;
reporting state;
last check-in range.
This is especially important for determining whether a deployment problem is:
district-wide;
platform-specific;
school-specific;
isolated to a deployment group.
Deployment Validation
The dashboard should help administrators quickly identify conditions such as:
rollout stalled at one school;
significant population remains one version behind;
devices stopped checking in after an update;
one platform has a materially lower adoption rate;
an expected deployment has not reached its intended population.
Drill-Down
Selecting any dashboard metric should open the underlying device population.
Example:
327 Devices — Version 3.4.2
Selecting that result should provide the corresponding Telemetry records rather than requiring the administrator to reconstruct the query manually.
Compliance Thresholds
District administrators should be able to establish operational thresholds.
Example:
Compliant: Current version
Warning: One version behind
Noncompliant: More than one version behind
Stale: No report in 7 days
Lightspeed could then provide an overall deployment-health status.
Requested Outcome
Transform existing Telemetry information into an actionable agent-deployment health view.
The desired model is:
Telemetry tells us about individual devices.
Agent Compliance tells us whether the deployment is healthy.
Acceptance Criteria
Current agent-version distribution is visible.
Results can be separated by operating system.
Stale/non-reporting agents are identifiable.
Administrators can filter by location or organizational scope.
Dashboard metrics support drill-down to affected devices.
Version-compliance thresholds can be configured where practical.
Results can be exported or used in scheduled reporting.
Business Value
This enhancement would:
improve proactive agent management;
make deployments easier to validate;
identify rollout failures earlier;
reduce reactive support;
improve upgrade planning;
provide enterprise-scale fleet visibility.