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We would like the ability to customize the Parent Weekly Report emails by including our district logo.

Hello, I am aware that at the moment it is possible to upload URLs in bulk into certain categories. I was hoping that you could add the ability in the same process to attach notes to each of the entries in the upload. This was I can add information such as when these URLs were added into the category and why. Thank you for your time, William Amis

I'm giving my first parent access to their after-hours group. I wish there was a way to block the parents from disabling one or two of the existing categories from the parents' side. For example, I have an exceptions group i would like always enabled that the parents couldn't turn off. Thank you!

Our MDM, Addigy, does not have a way to sync users or have a variable usable within an MDM profile that we could use for student emails. This makes it impossible for us to deploy the Relay Smart Agent and have a user associated with the iPad. Hoping there may be the option in the future for a student to open the smart agent app and log in with their Google Workspace account, and that associates the user to the device.

Be able to add date ranges when After School Hours is the default for the entire filtering so during school breaks students have the After School filtering applied 24/7

The addition of the scheduled reports in Lightspeed is a great first step, but the information provided as a CSV is to be honest worthless. In general there will be a dedicated team who ensur the safeguarding of students and usually these teams will not be technical and want report that are easy to digest a glance with the data ready formated in to a human readable format. I have attached copies of the documents we would receive each day as ascheduled reports from our Fortigate Firewall before moving to Lightspeed. The dashboards and reports in the dashboard are also good but need further refining. A feature that would make the reporting section much more useable would be the ability to setup cutom reports as you would using the Web Activity Log and then be able to save these as a custom report that can be accessed over and over again without having to setup the filter everytime. If these same reports could then have the option to schedule them as a scheduled report, PDF Format, this would make the entire reporting section of lightspeed useful. Another feature would be if when createing the reports they could be customised so that the data could be categorised in different ways, for instance by Category. If the reports could also have a link embedded that by clicking on it would take the reader to the lightspeed portal, for instance if we could click on a user and we were taken directly to that user would be very useful for non-technical staff being able to navigate Lightspeed quickly. We would be willing to work with Lightspeed on beta testing thse reports and designing a solution.

Fairfax County Public Schools would like to see the Dashboard & Reports permissions inside the Admin roles separated out into two separate permissions. We'd like to give some admin users the ability to only see Dashboards.

I love the Access Scan agent! This is one of the best features that I think Lightspeed has released. When it scans a site it scans the site itself and links on the site but it doesn't look like it scans the headers for CDNs that the site uses. Could the extension be updated to include a scan for CDNs. It would also be awesome if it could group CDNs when it reports on what's allowed and blocked.

I am so excited for the new Access Scan tool. However, I'm disappointed that the solution to sending an unblock request is to dump everything into an email. Are there plans to be able to have the requests go into a queue that can be seen inside our Lightspeed portal? In my experience, sending many individual emails like this is not helpful in trying to get teachers to use ticketing systems and it makes it harder for IT staff to track requests when they get buried in email. Having the request go into a queue in the portal and receiving an email notification about them would be much easier to manage.

A while back we set up an OU for stolen devices. We used to use GoGuardian before switching to lightspeed. in GoGuardian we could track when a stolen device came online. We realized we could do this with Device Detective also and set that up when I set up the stolen OU my question is... How can I set it up so that we get alerts when a device in the Stolen OU shows activity? I'm told that this is not an option and it would streamline the process of finding stolen devices instead of having to check on them everyday. An alert with an email would be great.