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Let us know how we can improve our product!
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Rules and Policies (114)
Agent/Extension Filtering (89)
Reports (125)
Update agent by Group/OU
rather than updating the filter agent the entire environment we would like to update individual groups
4
Include student username and internal ip on scheduled reports
We became a new customer and we are trying to get all the LS structure ready before deployments. We had the ability with our previous DNS filter to provide the student and device information in the daily reports, it seems like the support team has confirmed the student username currently cannot be included to the reports. Submitting this as a feature request instead.
2
Need Internal IP in Web activity log and Scheduled reports
As IT department and since users switch computers, having this piece of information is crucial for troubleshooting and reporting anomalies.
1
User Identification in Blocked Websites Report
We ideally need to be able to identify users in the blocked website scheduled report. Another column in the linked CSV with the username would be good.
1
YouTube Category Search
It would be helpful to display the category YouTube provides for a video when searching the video URL in the system, right now it seems to only display the Smart Play categorization. If Relay can filter a video based on the provided category, it should also be able to display that to help find out why a video was allowed or blocked and how to best correct an issue with that allow or block.
1
Group Management and MDM
In the new Group and User management, can there be a way to identify which groups currently have devices assigned to them for MDM purposes? I love that I can see so much detail about groups and users in this interface but right now I can't tell if a group has no users because a sync moved them or if it has managed devices in it.
1
Filter Agent Update Controls
Suppress the reboot for agent updates for Filter on Windows - For example: scheduling options can be done on the sccm side for manual update // however, if we want to use auto update function within Lightspeed, it would be ideal to be able to either schedule the reboot/update or to select/target specific groups one or a few at a time.
7
Auto Update by Level
Could the ability to auto update the current Filter Agent be made to push from sub-sites instead on hitting all devices. With the need of testing before mass updates, we'd like to be able to test agent versions without making it available to all or using a different deployment method.
7
Add current version to software setup
Within Filter, add the current version (linked to release notes) for the current versions of Chrome, iOS, as well as Classroom and importantly SmartShield. This will allow easier reference to the latest versions, release notes and improve operational management, similar to how the Windows and MacOS infor is displayed.
1
Sync Log Details
Can more detail be made available regarding syncs? An easy way to see which users and which groups were synced each time would help with troubleshooting syncs a lot. Also having a record of when changes were made to sync settings would be very helpful as well.
1
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