Signal

When there is activity on a missing device or when the missing device sends a message, could those emails go to the person who marked the device as missing?

I think it would be useful to have a map view showing where all online devices are located. If we could identify our school building locations across the town map, we could see if maybe a campus was offline. I don’t understand the Internet section, but I see 43 IP addresses all located in Antarctica. If the devices showed on a zoomable map like that, it would be useful to see where everything is at.

It would be useful if the external and internal IP showed on the device records. The map is not always very accurate, so if we could see the IP address info, we could at least tell if the device was in district or maybe in a particular building.

Whenever a device is marked as lost or found, it changes the last seen user to the person who made that change (me). I think that last seen user should stay as the student or staff person who was last seen using that device.

The Devices search only allows you to search by serial or name. Could that also search for last seen users?

Currently only users with Owner level access can mark devices as missing. We need for librarians and technicians to be able to do that, but we can’t give them Owner access, so I’m doing all of them currently. Until recently, they couldn't mark devices as found, but it appears they might be able to do that now. Thank you

The customer wanted to find a student and his devices through signal by searching for the name since the device is unknown regarding the serial number or device type

Allow admins to customize the far from home event to make it more meaningful.

Monitor tracked apps so districts know if it's a wide spread outage

pull descriptions from insight and allow them to be customizable, also add visibility toggles so you can show/hide apps on the status page