Filter

Hello, I am aware that at the moment it is possible to upload URLs in bulk into certain categories. I was hoping that you could add the ability in the same process to attach notes to each of the entries in the upload. This was I can add information such as when these URLs were added into the category and why. Thank you for your time, William Amis

Our MDM, Addigy, does not have a way to sync users or have a variable usable within an MDM profile that we could use for student emails. This makes it impossible for us to deploy the Relay Smart Agent and have a user associated with the iPad. Hoping there may be the option in the future for a student to open the smart agent app and log in with their Google Workspace account, and that associates the user to the device.

I love the Access Scan agent! This is one of the best features that I think Lightspeed has released. When it scans a site it scans the site itself and links on the site but it doesn't look like it scans the headers for CDNs that the site uses. Could the extension be updated to include a scan for CDNs. It would also be awesome if it could group CDNs when it reports on what's allowed and blocked.

I have a request from a parent to be able to block specific sites on the parent portal.

Currently, in Lightspeed Agent v3.2.0, the CFBundleShortVersionString in Lightspeed Agent.app/Contents/Info.plist reports 1.2.1, which does not align with the actual agent release version. Issue: This inconsistency creates challenges for MDM-based software management (e.g., Jamf Pro), which typically relies on CFBundleShortVersionString to track application versions. While I understand that the version reported in the .app bundle reflects the Network Extension rather than the core agent, this approach is non-standard and inconsistent with how most macOS applications report their versions. As a result, administrators must write custom scripts to pull the correct version from alternative sources (/usr/local/bin/mobilefilter -v or /Applications/.lightspeed-agent/mac-manifest.json), which complicates deployment and patch management workflows. Proposed Solution: Update CFBundleShortVersionString in Info.plist to reflect the actual Lightspeed Agent release version (e.g., 3.2.0). Move the Network Extension version to an alternative location, such as within mac-manifest.json, rather than using it as the primary version in Info.plist. Benefits: Standardizes version tracking with macOS and MDMs like Jamf Pro, eliminating the need for custom scripting. Aligns with Apple's expected versioning conventions for macOS applications. Simplifies software management for IT administrators handling deployments and patch updates. I appreciate your consideration of this request. Standardizing the versioning approach would greatly improve Lightspeed Agent management across macOS environments.

It would be nice to have the ability to disable the Smart Agent on a device for either a set amount of minutes or until turned back on. This would help with troubleshooting filtering issues since the web activity log takes a bit of time to show results.

Currently, the Lightspeed macOS Filter Agent requires a user to be logged into the Mac for installation to complete successfully. When the installation is triggered via an automated MDM deployment—such as a Jamf policy running at recurring check-in—while the Mac is at the login screen, the process fails due to a preinstall script issue with launchctl bootout, which cannot use root in the GUI domain. This behavior presents challenges for administrators managing large fleets of macOS devices: •Disruptive Installations: Since the Filter Agent requires a logged-in user, installations must be scheduled during business hours, leading to disruptions—especially when a restart is required, which can briefly interrupt connectivity for end users. •Operational Inefficiencies: Administrators managing macOS fleets cannot automate installations overnight or during off-hours when Macs are typically at the login screen. Requested Feature: Modify the installation process to allow the macOS Filter Agent to be installed and updated while no user is logged in.

Can the uninstall script for macOS be included on the filter agent page in the console? I noticed the uninstall script for the macOS Classroom agent is available but not the one for Filter.

I am trying to submit a site to be unblocked, but as a faculty member, I am told I have invalid credentials. A student has been using a site to work on a podcast project and today when she attempted to work on it the site is now blocked. ( https://podcasts.apple.com/us/podcast/the-palestine-pod/id1559480967 )

Request to block all Google games.