Feature Request: Display Specific Access List and Custom Category Names in Web Activity
under review
T
Timothy Cogar
Issue
Web Activity reporting does not always identify the specific custom configuration object responsible for an allow or block decision.
Administrators may see a generic result such as:
Access List
Custom List
Custom Category
without being shown the exact Access List or custom object that caused the decision.
This creates unnecessary ambiguity during troubleshooting and policy review.
Current Limitation
Web Activity already exposes useful decision information, including whether traffic was allowed or blocked by category or Access List.
However, the report does not consistently display the specific Access List name associated with the decision.
This means an administrator can know that an Access List affected the request without knowing which Access List was actually responsible.
Operational Impact
Generic attribution increases the time required to troubleshoot filtering behavior.
When reviewing a blocked or allowed request, administrators may need to:
search through multiple Access Lists;
review policy assignments manually;
compare several possible custom categories;
reconstruct the decision path outside the activity record.
This is especially inefficient in environments with many custom lists and policies.
The activity record should provide enough information to explain the filtering decision directly.
Requested Enhancement
Add explicit object-level attribution to Web Activity reporting.
Where a filtering decision is caused by a custom object, the report should identify the exact object name.
Examples:
Current
Blocked by: Access List
Preferred
Blocked by: Access List — Student Gaming Block
Current
Allowed by: Custom List
Preferred
Allowed by: Access List — Approved Instructional Resources
Current
Blocked by: Custom Category
Preferred
Blocked by: Custom Category — District Restricted Services
Reporting Fields
Where applicable, Web Activity should expose:
decision type;
exact Access List name;
exact Custom Category name;
applicable policy;
allow/block result;
other relevant policy object responsible for the final decision.
If multiple objects contributed to the result, the report should identify the final controlling object and, where practical, the relevant decision path.
Preferred UI Design
The exact object name should be visible directly in Web Activity without requiring administrators to navigate into multiple additional console areas.
This could be implemented as:
a dedicated Access List column;
a dedicated Decision Source column;
an expandable decision-details view;
clickable object names linking directly to the relevant configuration.
A dedicated Access List column would align well with the existing reporting model.
Export Requirement
The specific object name should also be included in exported Web Activity data.
If the console identifies the Access List or Custom Category responsible for a request, that information should remain available when the report is exported for troubleshooting, auditing, or analysis.
Requested Outcome
Provide clear attribution of the exact custom object responsible for an allow or block decision.
The desired behavior is:
Decision type + exact object name
rather than:
Generic object type only
Acceptance Criteria
This request would be considered addressed when:
Web Activity identifies the specific Access List responsible for an allow or block decision.
Custom Category names are displayed where applicable.
Generic labels such as “Custom List” are not used when the specific object is known.
The object name is visible directly in Web Activity or an immediately accessible details view.
The same attribution is preserved in exported Web Activity data.
Administrators can quickly identify which configuration object produced the reported result.
Business Value
This enhancement would:
reduce troubleshooting time;
improve policy transparency;
make Web Activity more useful as an administrative diagnostic tool;
reduce manual policy correlation;
improve auditing and reporting;
allow administrators to understand filtering decisions directly from the activity record.
The requested improvement is simple:
If Lightspeed knows which custom list or category made the decision, Web Activity should show its name.
Matthew Burg
updated the status to
under review