Lockouts
under review
C
Cris White
Current verbiage for Enable Lockouts states: Temporarily block internet access for users who persistently try to visit BLOCKED WEBSITES.
However, after opening a ticket due to multiple Lockout notifications, I was informed that Lockouts will be prompted from URLs as well as blocked assets.
I am requesting the ability to initiate Lockouts from persistent tries to visit BLOCKED WEBSITES ONLY.
I see Lockouts as a way to potentially change behavior but when including blocked assets, which includes unintentionally access from approved websites, this does not help in correcting behavior as the user has no idea what prompted the Lockout.
Matthew Burg
updated the status to
under review
M
Michael Waszazak
Merged in a post:
Exclude Assets from Lockouts
A
Adam Koehle
Websites that are allowed that have ads on them keep locking users out depending on how the ads get categorized. Lot more ads are not getting categorized as ads, they may be security, proxy, mature, etc and are blocked assets where categories may have lockouts set against them and those assets can trigger a lockout on a user that may be visiting an allowed main page. This makes the lockout not warranted because the user wasn't visiting a proxy main page and was just the ad that was marketed to them at that moment.