Tooltip or alert when deauthorizing a sync account
A
Admin Daniel Pullan
When deauthorizing an account when doing a OU sync between Lightspeed and Google Workspace (this may be relevant to other sync options), you lose all the selected OUs.
A tooltip or small "hey just so you know" message to warn that the selected OU's for the sync will be forgotten would be helpful. This has just bit us when trying to authorize the sync as a new account. A warning to others may save some frustration.
Matthew Burg
Thanks for taking the time to share this — that’s a really helpful callout. Losing the selected OUs when you deauthorize/re-authorize a Google Workspace sync account is definitely the kind of “gotcha” a quick warning could prevent.
I’ll share this request with our product team. To help us make sure the message is placed in the right spot and says the right thing:
1) Where in the workflow did you deauthorize (which page/step), and where would you expect the tooltip/alert to appear?
2) Would you prefer a simple inline warning, or a confirmation dialog that requires acknowledging “this will clear selected OUs” before proceeding?
3) Is this impacting just Google Workspace OU sync for you, or have you seen it with any other sync types as well?